Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a form, or communicate with us. This includes name, email address, company name, phone number, and any other information you choose to provide. We also collect usage data automatically, including pages visited, time spent, browser type, IP address, and referral sources through cookies and analytics tools.
How We Use Your Information
Your information is used to provide and improve our services, communicate with you about projects and updates, send marketing communications (with your consent), process transactions, comply with legal obligations, and analyze usage patterns to enhance user experience. We never sell your personal data to third parties.
Cookies & Tracking
We use cookies, web beacons, and similar tracking technologies to collect usage data and improve our platform. You can control cookie preferences through your browser settings. Disabling certain cookies may affect functionality. We use analytics tools like Google Analytics to understand how visitors use our website.
Data Sharing
We may share your information with trusted service providers who assist in operating our website and services, subject to confidentiality agreements. We may disclose information if required by law or to protect our rights. In the event of a merger or acquisition, your data may be transferred as part of that transaction.
Data Security
We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights including access to your personal data, correction of inaccurate data, deletion of your data, objection to processing, and data portability. To exercise these rights, contact us at privacy@agency.com. We respond to all requests within 30 days.
Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. You may request deletion of your data at any time.
Contact Us
For any privacy-related questions, concerns, or to exercise your data rights, please contact our Privacy Officer at privacy@agency.com or write to us at 123 Madison Avenue, Suite 800, New York, NY 10001. We are committed to resolving all privacy inquiries promptly.